Mobile Hotspots Available @ HCPL

Now that customers can place holds for mobile hotspots through the library’s website, please be aware that customers are able to choose the following HCPL libraries as their pickup location:

• Harris County Public Library Spring Branch
• Harris County Public Library West University
• Harris County Public Library Kingwood
• Harris County Public Library Freeman

Harris County Public Library will be training their staff on the proper procedures for checking out a hotspot to customers who have a valid MY Link card. If you check in a hotspot and there is a hold for one of these locations, starting Tuesday, November 6, 2018, you may put them in delivery so that they may be routed to the appropriate pick up library.

If you check in a hotspot with a hold for Ser-Niños Children’s Library or Bellaire City Library, please call the customer to let them know that we are currently not sending hotspots to those locations, and offer them an alternative pickup location. 

• The nearest pickup locations to Ser Niños is HPL Express Southwest or Jungman Neighborhood Library.
• The nearest pickup locations to Bellaire City Library is HPL Express Southwest, Mini Stella Link at Sheltering Arms, or Harris County’s West University Library.