A Few Hotspot Reminders!

Hotspot Reminders

• Hotspots are automatically deactivated 3 days after the due date.  A charge of $80 is billed automatically at 30 days after the due date.  Staff should also manually add a $10 processing fee and a $10 fee for the case.
• Missing or damaged accessories (charger, cord, case) should be billed $10 each with staff adding the fee manually.   The maximum for missing accessories should be $20 ($10 for the case and $10 for any missing part of the charger)
• When customers check out a device, please check for a valid photo ID.
• There are still no fees for late hotspots, tablets, or notebooks.
• With the increase in hotspots, staff who would like to use a hotspot for personal use can place themselves on the list. Digital Strategies will have a limited number of hotspots available for library related business including attending conferences.  You can contact the Helpdesk to request one.

Contact Saima Kadir if you have any questions.