Hi everyone,
I'm pleased to announce a new written procedure for placing Hotspots on hold. This new procedure will replace the online Hotspot waitlist form the library has been using. The new instructions demonstrate the correct method for placing a hold on a Hotspot, checking the hold list queue, and instructions on how to place a 30 day suspension for new library users that want to be added to the list.
Remember that patrons will only be notified by Sirsi by phone or email. It is important that customers provide us with their most up to date contact information to ensure they receive customer hold notifications.
The new instructions will be available at the reference desk computers and through the Johnson blog. Please let me know if you have any suggestions or comments to make the instructions even better.
Thank you,
Victor
I'm pleased to announce a new written procedure for placing Hotspots on hold. This new procedure will replace the online Hotspot waitlist form the library has been using. The new instructions demonstrate the correct method for placing a hold on a Hotspot, checking the hold list queue, and instructions on how to place a 30 day suspension for new library users that want to be added to the list.
Remember that patrons will only be notified by Sirsi by phone or email. It is important that customers provide us with their most up to date contact information to ensure they receive customer hold notifications.
The new instructions will be available at the reference desk computers and through the Johnson blog. Please let me know if you have any suggestions or comments to make the instructions even better.
Thank you,
Victor
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