Showing posts with label updates. Show all posts
Showing posts with label updates. Show all posts

Monday, December 23, 2013

Holiday Team Photo Contest




We got second place. Great job everyone. Thanks for participating.


Image courtesy of vectorolie (FreeDigitalPhotos.net)


Thursday, December 19, 2013

Library Holiday Closing Dates for 2014



Library Holiday Closings

Wednesday, December 18, 2013

New Digital Service: Hoopla

The message below was sent from Marianne Lorio.


Hello:

It has been brought to my attention that word about our new digital media service, hoopla, is not reaching everyone. I want to make sure everyone is aware that we are now offering streaming and downloadable movies, TV shows, music and audiobook through hoopla. Keep in mind that our selection is limited by what the studios will offer so it is limited to older movies and mainly nonfiction TV shows. However, the music studios are excited by this new service and, except for Sony, are offering their entire catalogs including current Billboard hits. You have to sign up using your library card (no pin number is required) and are allowed 4 check outs per month. We wish it could be more, but the library is charged per check out and we want to be sure we don’t run out of money. Check out periods for videos are 72 hours, music is 7 days and audiobook is 21 days. Once you check out a title you can stream it or download it on your computer or using the hoopla app for Apple or Android devices. There are FAQs on the Staff Training Portal. If you have any more questions please feel free to contact me.

Sincerely,

Marianne Lorio
Multimedia Specialist
Houston Public Library
marianne.lorio@houstontx.gov
832-393-1514

Wednesday, October 9, 2013

My Lists

This is a message from Syma.

Sirsi is currently investigating the restoration of customers’ My Lists that have disappeared as a result of the deduplication process this past weekend.  I will keep you posted on the progress of this effort.

Thanks,
Syma

Tuesday, September 17, 2013

Price change for earphones and flash drives

A message from Theodora Ume-Ezeoke

Good day Team,
We recently purchased more earphones and flash drives for sale in our libraries. Unfortunately, there has been a price increase. The earphones will sell for $3 (three dollars) and the flash drives will sell for $8 (eight dollars). This will be reflected on Smart Money.
Please let me know if you have any questions or need more information.
Take care and have a wonderful day.
Sincerely,
Theodora.

Smart Money

A message from Theodora Ume-Ezeoke

Good day Team,
I am resending this information because there has been another update and correction to the information I sent out in the morning.
Thanks for your patience and understanding.

Concerning Smart Money and Credit Card Machines.
Good day Team,
Here are some remainders from the Financial Services department and IT about Smart Money and the Credit card machines:
1.       In the morning, all locations should reconcile the credit card machine activities with the closing receipt that comes out daily.
2.       Make sure that the receipts total you have on hand for the credit cards and the checks agree with the closing receipt that comes out from the credit card machine daily.
3.       This receipt that you see at the credit card machine in the morning when you come to work is from the bank.
4.       If you don’t see the words “settlement successful” located at the end of the receipt please call 1800-451-5817. Have the merchant number ready and give it to them. (if you don’t know where this is located or cannot find it, please call me as I have this information and can give it to you) They will ask you a series of questions which should help to resolve the situation.
5.       If your location has a glitch with the credit card machine, please call the IT Helpdesk and ask for help getting the credit card machine connected. The contact information for IT is - 832-393-1570 / 3-1570  and  HPL IT HelpDesk  - HPL.HelpDesk@houstontx.gov
6.       If your machine has been rewired, please call the bank at 1800-451-5817 and inform them that the credit card machine has been switched from Wi-Fi to wired line so they can switch the files.
7.       Remember to swipe credit cards on the credit card machine before entering it in Smart Money
8.       Please keep the receipts and send them daily to the Financial Services Department.
9.       Make sure that the credit card machines have the receipt tape in them. It seems that sometimes we run out of the receipt tape and are unable to print a copy of the credit card slip for the patron or for the balancing the deposit information sent to Financial Services.
Please let me know if you have any questions or need clarification.
Take care.

Theodora.

DVD Renewals